Refund Guidelines
Clear and fair refund policies for all programs.
At Leaside Elite Soccer Club, we strive to provide the best experience for all our players and families. We understand that circumstances may change, and we have established the following refund policy to ensure fairness and transparency.
Before Program Start
Refunds are available before the start of a program. A small administrative fee will be deducted from the refund amount to cover processing costs. The remaining balance will be refunded to the original payment method within 5–10 business days.
After Program Start
No refunds will be issued once a program has started. This policy applies to all programs including full season registrations, camps, and clinics. Exceptions may be made only in exceptional circumstances at the discretion of club management.
Missed Sessions
No Make-Up Sessions or Refunds
Missed sessions are not refundable or transferable. We encourage families to commit to the schedule they select during registration. If a player misses a session due to illness or injury, please contact us to discuss options.
If We Cancel a Program
If a program is cancelled by Leaside Elite Soccer Club due to unforeseen circumstances:
Full Refund
If cancelled before program start
Prorated Refund or Credit
If cancelled after program start
How to Request a Refund
All refund requests must be submitted in writing to info@leasideelitesc.com. Please include the following information in your request:
- •Player's full name
- •Parent/guardian name
- •Program name and dates
- •Reason for refund request
Processing Time
1. Request Received
We acknowledge receipt within 24 hours.
2. Review
Our team reviews within 3-5 business days.
3. Refund Issued
Processed to the original payment method.
Have Questions?
If you have any questions about our refund policy, please don't hesitate to contact us at info@leasideelitesc.com.